*JMHO* - to be taken with a grain of salt!
How can you tell if a customer used their paypal balance or paid via credit card? All it says about the transaction is 'instant', and I can't figure out how to get that info.
Lainey
Lainey
The transaction is about 6 weeks old, so she can't chargeback thru Paypal, but is threatening to chargeback thru her CC company. I'm trying to find out if she can or not.
I've emailed paypal, but so far no response. This SHOULD be info we can access.
This womans pkg was damaged in the mail, and she is refusing to claim thru the PO, demanding that I give her a full refund. I told her the moment she notified me to keep all her packaging, that she would need it, but I suspect she's thrown it away, and therefore is calling me all sorts of names, claiming I packaged it badly (which is sooo far from the truth it's laughable) and that I'm a careless seller. Ahh, don'tcha just luv days like this!
If she was reasonable, and willing to work with me, I'd most likely have worked something out with her, but namecalling and this kind of attitude is really unacceptable.
I've emailed paypal, but so far no response. This SHOULD be info we can access.
This womans pkg was damaged in the mail, and she is refusing to claim thru the PO, demanding that I give her a full refund. I told her the moment she notified me to keep all her packaging, that she would need it, but I suspect she's thrown it away, and therefore is calling me all sorts of names, claiming I packaged it badly (which is sooo far from the truth it's laughable) and that I'm a careless seller. Ahh, don'tcha just luv days like this!
If she was reasonable, and willing to work with me, I'd most likely have worked something out with her, but namecalling and this kind of attitude is really unacceptable.
Featured Posts
