Paypal shipping/tracking info not showing for Canadian sales!

Anyone else have this trouble? Paypal shipping/tracking info not showing for Canadian sales on "Order Details" page. Sales to the U.S are fine, but for some reason the shipping details are missing on Canadian orders.

Andrew
Message 1 of 25
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24 REPLIES 24

Paypal shipping/tracking info not showing for Canadian sales!

Hello Andrew,

I just checked my sold items to Canadians and the shipping information is there. I checked both on .com & .ca. I did have a problem sending invoices for overseas buyers...probably another bug in the system.

Nora


Trinkets in Time
Message 2 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

Its been like that for months with me, so I finally thought I would throw it out to the group.

Andrew
Message 3 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

Items don't show as being shipped either unless I manually do it. ?????

Andrew
Message 4 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

whoscloset
Community Member
It always seems to work okay for me. ?:|

Monique

Message 5 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

Hey Kat, you out there? You must have had this happen as well at some point...... You seem to have had every other problem!!!! LOLx10;-)

buck
Message 6 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

katiusciav
Community Member
buckaroo-you're about to have a new problem yourself!! ]:) 😉
aaaaaaaaanyways, i didn't even know what the heck you were talking about, so i went and tried it on both sites .com and .ca, and it works fine for me - its not a feature i use that much. must just be your settings buck-prolly all screwed up for god sakes-too much scotch...prolly from brushin' your teeth with whiskey every morning...B-) aaaaaaanyways, off to dinner at the casino/horse racing tracks...gonna go and win me some BUCKS
Kat
Message 7 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

LOL. Good luck at the Horse Track Kat. Hope you don't get Bucked!;-)

Buckaroo
Message 8 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

whoscloset
Community Member
:^O

Monique

Message 9 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

katiusciav
Community Member
nope...didn't get BUCKED...got cleaned out! never bet on the horses, although did step in some horse excrement (yummeee!!)...lost all my BUCKS on those damn slots! GRRRRRRRRRRR! Now i can't pay my ebay fees! time for therapy...:| gambler's anonymous 😞
for Buck sakes man!!:_|
Kat
Message 10 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

whoscloset
Community Member
Kat,

I worked my way through university taking bets on the horses. 😉 Next time you go send me an e-mail and I'll give ya my best tip.

Monique

Message 11 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

Why doesn't that surprise me Monique!:^O
In regards to my little problem, I have emailed PS support... So I should receive a form letter reply that doesn't address my problem in a day or two.;-)

Andrew
Message 12 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

katiusciav
Community Member
Will do monique...
Kat
Message 13 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

I'm told this is a paypal issue as they send the info.

Andrew
Message 14 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

ericj@paypal.com
Community Member
Hi buckingham303,

Couple questions:

What flow are these payments coming through?

eBay Checkout
Merchant Website
or PayPal Send Money

I'm assuming eBay checkout, but want to be sure. 🙂

These are CA to CA account payments correct?

Thanks,
Eric
Message 15 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

Ebay checkout.
Thanks Eric
Contact me directly if you would like. I keep my account in US funds.

Andrew
Message 16 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

Sorry Eric. To answer your question correctly it is CA to CA account payments.

Andrew
Message 17 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

ericj@paypal.com
Community Member
Hi buckingham303,

I spoke with some people and they stated that in some cases shipping/tracking info can take up to 24 hours to be visible. Are your older payments still not showing this?

Thanks,
Eric
Message 18 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

Hello Eric. It is very inconsistent. Some older ones show the shipping/tracking info and some do not. None of my more recent ones show this info as yet.
Thanks for looking into this.

Andrew
Message 19 of 25
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Paypal shipping/tracking info not showing for Canadian sales!

Eric. I have printed two labels for Canadian buyers tonight. One showed tracking/shipping info immediatly, the other didn't and hasn't as yet.

Andrew
Message 20 of 25
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