It's been discussed a number of times here on how to handle return shipping when a buyer in another country files a return request because an item is not as described. Since we can't purchase an international label eBay has suggested that we send the buyer money through PayPal to cover that cost.
If the buyer then then chooses not to send the item back I was under the impression that we would be out the money that we had sent to the buyer but apparently, that is not always the case! If we use the PayPal send money function with an invoice for Goods - return shipping label (or something like that) and the buyer does not buy a label, a seller can open an inr through PayPal. I know of at least one seller who won a case like that because the buyer could not enter a tracking number showing that the 'goods' which is the label, had not been sent.
According to Trinton from eBay, other sellers have also won cases like that and received their money back. Of course the buyer would also lose their eBay claim for nad if they could not show that the item was sent back. If you want to see how I found this out the .com thread is
http://community.ebay.com/t5/Shipping-Returns/EBAY-forcing-me-to-accept-return-item-request-from-buy...
Its a long thread and not all revelant so you might want to just read Trinton's posts. I actually didn't believe that he was correct though until I read the posts from green-night (posts 118 and on). She confirmed that when she opened an inr through PayPal because the buyer did not purchase a label with the money she sent, she won the case.
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