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eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

HolidayReturns.jpg

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Resolved! Is there a way to filter out US sellers who use the Global shipping program?

Is there a way to filter out US sellers who use the Global Shipping Program? I know there are several choices one can make to refine a search , but I haven't been able to find if eliminating GSP sellers is one of them. I know the GSP information (Cus...

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  • 2 replies
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Not receiving Notification of Fund Received from Paypal

Just wondering if anyone else is experiencing this issue. Sold an item last night and noticed that it had gotten paid but I never have received a notice from Paypal telling me I have funds. This has happened a couple of time recently and also happene...

Customs Processing and additionnal charges ?

Hello, i am looking to buy this phone. ( http://www.ebay.ca/itm/132230532938?var=431560285921 ) Though there is free shipping, it says there may be customs processing and additionnal charges to my order. I live in Canada and the product shipps from C...

Can't checkout, I receive this Error : "You've exceeded the maximum order amount. Please remove some

Hi,This is the message that I have received : "You've exceeded the maximum order amount. Please remove some items or contact the seller for an updated total" . I am buying only 1 Item from the seller, and I already have asked him, he has the item in ...

How is one to rate "communication" when there was none because none was necessary?

The feedback process may not be completed without entering something for all fields. But what should a buyer enter for a transaction in which there was no communication other than possibly and invoice upon receiving the item? Many transactions don't ...

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  • 3 replies
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Resolved! Seller no longer registered on eBay. No tracking number. What next?

I have a message in my Purchase History that says the listing is removed and the seller deregistered. All I can find seems to deal with contacting a normal seller. I have a record of payment from PayPal. What should I do? I would like the item; but f...

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  • 1127 Views
  • 6 replies
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I bought from a seller and paid by Pay Pal, this user is no longer registered on eBay.

Hi, I bought from a seller on Oct 03, 2017 and paid by Pay Pal, the amount is deducted from my credit card, but the item is not shipped until today Oct 14, 2017 and I see that "this user is no longer registered on eBay" .I sent a message to the selle...

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  • 96 Views
  • 1 replies
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Item Removed; User no longer Registered; How to start a claim...

Hello, I just 'won' an item, that was promptly removed from EBay after I paid. The user, not too long after, is now no longer registered. The message says "If you've already sent payment, the sale should process as normal and you don't have anything ...

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  • 299 Views
  • 5 replies
  • 0 helpful

2014 Fall Seller Update

Hi everyone, Please use this thread to discuss the 2014 Fall Seller Update. Thanks! Raphael

Yanwen shipping from China to Canada?

I recently purchased an item from a seller located in China and the item is being sent to Canada. I just want to know if anyone else has gone through the same shipping company as well, and wish to know how long it might take. I did receive a shipping...

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  • 45564 Views
  • 19 replies
  • 2 helpful

Large order not received

I made a large order of about 50 different items, and haven't received them, I want to get a refund on the entire order, and not have to open 50 cases.. I haven't found any way of doing this, am I missing something?

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  • 253 Views
  • 8 replies
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US bank account in Canadian bank

Hi..I have a US account in a Canadian Chartered Bank in Canada . Can Pay Pal transfer funds in US $ to my account .Thank You..popy1231

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  • 7154 Views
  • 17 replies
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Canada post ruins the ebay experience

Recently I sold some items on ebay (I try this once a year usually) and with the shipping costs by Canada Post and the ebay fees ,it really doesn't seem to be worth the time and effort to sell on ebay unless you have small envelope sized items or ite...

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  • 100116 Views
  • 207 replies
  • 47 helpful

How can I get an actual customer service person on the phone?

I need to talk to someone at Ebay to ask for help getting a refund on two items I bought from a seller because the items are sooo not as described. Ive requested a refund and gotten no response at all from the seller. Ive waited the appropriate amoun...

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  • 104 Views
  • 2 replies
  • 1 helpful

Refund wait times?

Hey all, I just purchased an item on eBay and entered the wrong shipping address when I did so. I messaged the seller who stated they would refund the order and then process it again so that I could put the right address on it. The first time, I purc...

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  • 155 Views
  • 4 replies
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i used my credit card and the amount in my transaction is more than the item's price

Hello , i did buy a phone from ebay.ca and i used my credit card the full amount was 498 C$, when i checked my credit card transactions i found this payment under paypal and they charged 517 c$ , I didnt accept any other payments to be taken from my ...

Resolved! Is a seller allowed to ask his money back after a refund for an item that could arrive eventually ?

I did open a request on ebay for several items that never have been delivered (from the same seller) And he does accept to refund me, while asking to give him back the money if the items do arrive... is this allowed ?

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Wrong voltage for buyer region. Voltage not mentioned in description. Item not as described?

Today I received an item I had ordered, but to my dismay, it is a 220V unit with a chinese mains plug and I am located in Canada. In the description there is no mention at all that this unit is only 220V. Of course I cannot use it and since the buyer...

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  • 141 Views
  • 1 replies
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Resolved! has anyone noticed a change in the layout for search results on ebay.ca?

I shop on ebay.ca alot and two days ago, when I typed in my usual search for crystal beads, that I've done a thousand times before, the page looked strange. The layout appeared different with the timer in the wrong place, the type face larger - just ...

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