bought an item on Oct. 8th, still not received, seller will not give back money, to late to open case on e-bay, what do I do?

[nanso25]

bought Oct. 8th, contacted seller in Nov., he told me he send again not to open case or leave feedback, so of course I agreed, been contacting every day in December, still no case, and wants to keep my money, says he had to pay shipping, can't seem to find where to go on e-bay, as time has apparently run out, what should I do now? any suggestions?

[karl*katz]

If you funded the transaction by credit card telephone the customer service number on the back of the card and ask to do a charge back.