how do i open a case when i paid in a way not using pay pal

bgpyke76
Community Member

I have paid for a item that has not arrived to my address that they had to send to, item was being shipped from a short distance and the seller has been very short and rude with me regarding the process after i paid for the item, i asked for a tracking number to prevent from such an issue and he refused to get one. He then made fun of my ebay account info. I have emailed him about the item and im yet to hear back from him.

 

And every time i try to open a case against him it says i can only do so if paying by pay pal, which i didnt do, i paid directly from my visa.

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how do i open a case when i paid in a way not using pay pal

Contact your credit card company about steps to do a charge back.

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Non payers should get unpaid item strikes and be added to block bidders lists. Period.
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