not received an item sent message to seller. no response after 3 days. How to I get ebay to step in

[quarterback22]

I have sent message to the seller and have not got a response, I was told to ask Ebay resolution to step in if no response from seller. How do I do that?

[mcrlmn]

Click on this link or the one below:

http://ocsnext.ebay.ca/ocs/sr?transID=0&query=INR