required to change my password everytime I try and access my ebay.

ff1711
Community Member

Can anyone help me try and diagnose the problem I'm having? Everytime I try and log into my ebay account I have to change my password just to access it. This is the 4th time in a row that this has happened.

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required to change my password everytime I try and access my ebay.

Hi ff1711,

 

The first thing I would try is to clear your cache and reboot your computer. You may have a corrupt cookie.

 

If that doesn't fix you, check that your Flash is the latest version. eBay also uses Flash to "identify" you.

 

Good Luck!

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Q
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required to change my password everytime I try and access my ebay.

Hi
You may also be logging into ebay.com,ebay.ca ,ebay.uk etc. I encounter this every time and it is a piss off. I have items listed on all 3 sites. So its very frustrating to be asked to put my password in when I go to revise an item and I happen to be in .com and the item was listed in .ca.
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