Here is my reply to the question of ok small packet to us and insurance and how to claim.....
Hi Mark,
If a U.S. or International item ...(small packet)
has no guaranteed delivery standard, and is ...
... a parcel sent by surface to U.S.
... a parcel sent by air to U.S. or internationally
we wait to open a case ...
one month after the date of mailing
Janna McMullen
Commercial Service Network
Canada Post Corporation
1-866-757-5482