Purchased Item as Guest - Cannot Find Tracking Number

scpur_1309
Community Member

Purchased Item as Guest - Supplied tracking number does not show in searches. Charges have been applied to my credit card. Item has not arrived.

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Purchased Item as Guest - Cannot Find Tracking Number

A few questions..

Who is the carrier and what are the first 3 letters or numbers of the tracking number?

Where is the item being sent from?

What is the estimated delivery date?

If it is after that date and less than 30 days have passed since that date, you can open an item not received claim. The email that you received when you made the purchase should have a link to open an item not received claim. Make sure that you are signed out of your current eBay ID.

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Purchased Item as Guest - Cannot Find Tracking Number

Go with eBay first, but if you fail, or if the 30 day deadline is passed, you are still covered by the chargeback policy of your credit card.

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