still waiting Item from Payment 26 June.

I bought a Summer sexy women long sleeve party dress for $9.80 payment done on 26th June, from .  I am still waiting for the delivery. I sent an email to the seller 4 weeks back still no reply.  

26-Jun-2016 17:43:52 PDT
Transaction ID: 5AV130076P2517306
Hello Aissah Hauroo,

You sent a payment of $9.80 USD to =

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Seller

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Shipping address - confirmed

Shipping details
The seller hasn’t provided any shipping details yet.

Description Unit price Qty Amount
  $9.80 USD 1 $9.80 USD
Shipping and handling $0.00 USD
Insurance - not offered ----
Total $9.80 USD
Payment $9.80 USD
This charge will appear on your credit card statement as  
From amount $13.11 CAD
To amount $9.80 USD
Exchange rate: 1 Canadian Dollar = 0.747599 U.S. Dollars
 

Currency conversion: To complete this transaction, we converted the payment amount to the currency of your card based on our agreement with you. PayPal's currency conversion fee is added to the exchange rate, set by an external financial institution. For more information about fees, see our user agreement.

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Message 1 of 3
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2 REPLIES 2

still waiting Item from Payment 26 June.

You need to go to Paypal's Resolution Centre and open an Item Not Received case immediately. 

 

Do not accept an offer of a replacement from your seller. It is often (although not always) an empty promise designed to lure you into closing your case or missing your deadline for escalation.

 

 

Message 2 of 3
latest reply

still waiting Item from Payment 26 June.

Exactly.

 

The Paypal Resolution Centre is at the top of your PP account page under Tools.

 

In future, you should know that both eBay and Paypal have very strong Buyer Protections against non-delivery and against items that are not as described.

 

EBay allows Disputes for up to 30 days after delivery or the last estimated delivery date.

Not As Described items will have to be returned to the seller, but sometimes the seller is required to pay for the return.

 

Paypal allows Disputes for 180 days after payment.

Not As Described items will have to be returned to the seller, and the buyer is required to pay for the return.

Message 3 of 3
latest reply