eBay treats your personal information with the utmost care, and our Privacy Policy is designed to protect you and your information.
Some members have reported attempts to gain access to their personal information through email solicitations that are falsely made to appear as having come from eBay. These solicitations will often contain links to Web pages that will request that you sign in and submit information. At eBay, we identify these as 'spoofed' emails or Web sites.
We encourage you to be very cautious of emails that ask you to submit personal information such as your credit card number or your eBay password.
To be sure that you are signing into a genuine eBay Web site, look at the Address/Location area of your browser. At an eBay.ca sign-in or log-in page, the URL (link) that appears in the Address/Location area of your browser will begin with "http://cgi.ebay.ca/" or "http://cgi3.ebay.ca/". Please pay close attention to all characters in the address, including the forward slash (/) that follows "ebay.ca". Even if the Address/Location includes the word "ebay", it may not be a genuine eBay Web site. If you receive or suspect you have received such an email, do not respond to it or click the links. Immediately send a copy of it to spam@ebay.com.
If you have any doubt as to whether or not the website you are on is an official eBay web page, please visit our
Account Security page for more complete information on the URLs used on eBay web pages.
For more information on how to protect your eBay password and your account, please
click here.
Regards,
eBay
