eBay

linguinee · ‎07-01-2017

I've run into a problem. In trying to resolve a transaction problem I'd like to send a photo through ebay's email and/or 'Messages' forum.

Initially I attached a 3.5MB photo via email and sent it to a @members.ebay.com. address and subsequently learned that eBay prohibits member-to-member emails to containing images; the email wasn't delivered.

Apparently one can use eBay's 'Messages' forum for the purpose of sharing/sending images but I've had no luck: every time I try to upload an image the process aborts with the notification "No response from server. Please try again."

Any clues?

momcqueen · ‎07-01-2017

What browser are you using and what version of that browser? It might be something outdated that is glitchy.

ypdc_dennis · ‎07-01-2017

@linguinee wrote:
... I'd like to send a photo through ebay's email and/or 'Messages' forum.
... Apparently one can use eBay's 'Messages' forum for the purpose of sharing/sending images but I've had no luck: every time I try to upload an image the process aborts with the notification "No response from server. Please try again."

Although allowed, I think you're pushing your luck with any photo over 1meg in size, too easy to have a server time out during the upload period and have it get rejected. Try compressing the image.

...

according to eBay:

You can send certain types of attachments to the Messages inbox of another eBay member: You can only send photos in .jpg, .gif, .bmp, .png, or .tif file formats.

The total message size must be less than 5MB.

http://pages.ebay.ca/help/account/email-undelivered.html

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