GLOBAL SHIPPING PROGRAM DOES NOT INCLUDE INSURANCE!!! Paying HUGE $ for tracking only.

Just sent this to eBay tonight!
ORDER NUMBER: 20-06243-79722 GLOBAL SHIPPING PROGRAM TRACKING NUMBER: ESUS29652287 I purchased these hockey cards on Dec 13, 2020. The package was accepted from the GSP and sent to the consolidation warehouse in Erlanger, KY, USA and received 21 Dec 2020
10:55 Arrived at Consolidation Center. Shipment is being processed. ERLANGER, KY, 41018 Then nothing! It hasn't budged since! I haven't filed a claim as both I, and the seller, keep getting multitudes of promises that eBay will investigate and return with a judgement from an investigation. eBay has not done this at all. I want my package as the cards have gone up exponentially in value since the purchase. The package has either been misplaced or outright stolen in Kentucky. To the amazement of the seller and myself, the Global Shipping Program does NOT SHIP WITH INSURANCE??? All the times I have paid for packages with the GSP, they have never been insured? What are the statistics related to sellers having to cough up the money to buyers who don't receive their packages through the GSP? The seller mailed it in good faith, GLOBAL SHIPPING PROGRAM "LOST" THE PACKAGE!! This seller has been good to me and I don't feel he should have to be out money because the GSP lost the package. I don't think anyone has even tried to investigate what happened to this: I WANT THE PACKAGE!!!! I have emails from DHL Express and EasyShip telling me to contact eBay because they don't know where it is. The seller was PROMISED by an eBay rep that he wouldn't have to pay, then someone kiboshed it. He has filed 3 requests over 3 weeks for investigation, no one responds. This is almost turning into an outrage with people passing the buck and nothing being done. I paid US $424.00 for these cards, that are now worth well over $800 Canadian. This isn't chump change we're dealing with here, no one can afford to be out that much money when THE PACKAGE WAS TRACKED AND "LOST" RIGHT INSIDE THE gps CENTER? I really hope that you could help us out and get some investigation going. And maybe ask all the people who have contacted us from eBay on WHY this hasn't been followed up on yet? It goes to so many different people THAT NOTHING GETS DONE! Thanks a million for your help, Bill
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@quitesomething 

 

Maybe tyler@ebay can get you in the right direction as how to proceed on this?

 

-Lotz

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