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cannot activate the auto shipping cost to buyers in Canada & Canada to USA

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zzapped
Community Member

on ‎01-11-2021 03:07 PM

Started with eBay 2000, stopped for a while, now reselling however I cannot activate the auto shipping costs as I ship from Canada. Only USA states and shipping services i.e. USPS FedEx etc. come up as selections.

Figuring ebay.com was the issue I went to ebay.ca and got the same USA services. I have the Canadian from shipping address listed.

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Accepted Solutions (1)

Accepted Solutions (1)

pjcdn2005
Community Member
‎01-11-2021 03:13 PM

By 'auto' shipping do you mean calculated shipping?  To use calculated shipping you have to start the new listing on .ca.

Comments (2)
Comments (2)
zzapped
Community Member
‎01-11-2021 04:00 PM
Yes, calculate the shipping. I have tried the .ca and i still only get the USA services. I am wondering because I registered back in 2000 that at that time it didnt have .ca
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pjcdn2005
Community Member
‎01-12-2021 03:49 PM
If you only see the US services than that listing has been started on .com. Totally sign out of .com and then making sure you are on .ca, try again.

Answers (1)

Answers (1)

reallynicestamps
Community Member
‎01-11-2021 04:27 PM
 
Yes, calculate the shipping. I have tried the .ca and i still only get the USA services. I am wondering because I registered back in 2000 that at that time it didnt have .ca
 
No it has to do with the site you are on .
When you sign in to dotCA, you can list in Canadian dollars and use Calculated Shipping with Canada Post services.
When you sign in to dotCOM you can list in US dollars, but you cannot use Calculated Shipping.*
 
 
 
 
*Unless you are shipping from the USA eg through a forwarder like chitchatexpress.
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