06-16-2017 10:27 AM - edited 06-16-2017 10:30 AM
Hello,
I am having problems printing a shipping label on Paypal. I have entered all my necessary information, I click on Calculate Shipping Cost button, then a pop up window appears requesting the phone number for the Ship To address, once I have entered that, I proceed to click on Calculate Shipping Cost button but nothing happens. I have tried using different browsers, Firefox, Chrome and Explorer and have the same problem. The last time I printed a shipping label through Paypal was back in March and I had no problems. Is anyone else having this issue? I called Paypal and they said it is an internal issue they are working on resolving. This is frustrating, the old classic site was simpler to use.
Thank you
Solved! Go to Solution.
06-16-2017 10:49 AM
06-16-2017 10:44 AM
@peterkat2020 wrote:I am having problems printing a shipping label on Paypal. I have entered all my necessary information, I click on Calculate Shipping Cost button, then a pop up window appears requesting the phone number for the Ship To address, once I have entered that, I proceed to click on Calculate Shipping Cost button but nothing happens. I have tried using different browsers, Firefox, Chrome and Explorer and have the same problem. The last time I printed a shipping label through Paypal was back in March and I had no problems. Is anyone else having this issue? I called Paypal and they said it is an internal issue they are working on resolving. This is frustrating, the old classic site was simpler to use.
I didn't have that problem yesterday.
Things have been completely restructured in the last 4-6 weeks.
Are you set up with paypal so they have your Canada Post's Solutions for Small Business (Venture One) membership number (or CPC commercial number)? Now needed if printing directly from paypal.
eBay discounts apply only if you use the Print Shipping Label link from eBay. Using paypal directly will give you the discounts that your Canada Post membership has.
Comparison shopping:
-..-
06-16-2017 10:49 AM
06-16-2017 11:01 AM
I tried your suggestion and entered the phone # without spaces and it worked!!! That was the problem all along. I completed and printed my shipping label. Thank you so much for replying to my question. 🙂
06-16-2017 11:03 AM
You're welcome. It caused me no end of consternation as well.
12-22-2017 04:45 PM
Hi everyone,
Due to the length of time that has passed since this thread began I have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread!