08-28-2017 01:55 AM
Good morning or afternoon. I'm new to ebay and finally decided to try to sell an iphone on here. Anyways I had a buy it now and someone decided to click buy it now, The user paid right away and demanded I ship the phone out asap. Paypal warned me in the payment that the payment has not cleared and warns me of not shipping before it clears. The payment came from a non USA and Non Verified user. I received 12 messages demanding I ship the phone out right now, and the email title was "I didnt get my Iphone I paid for " I did some looking at this persons feedback, turns out he has been abused sellers and cancelling payments. Well the buyer decided to cancel his payment not only 10 hours later. I tried relisting the iphone over this to find out ebay won't let me relist it because Im a new user. Should I just give up on ebay and sell somewhere else or is there a way around having this clown banned and being able to relist my iphone ?Thanks for your time.
08-28-2017 03:13 AM - edited 08-28-2017 03:17 AM
@cellularconnections.timmins_3 wrote:... I'm new to ebay and finally decided to try to sell an iphone on here. ... The user paid right away and demanded I ship the phone out asap. Paypal warned me in the payment that the payment has not cleared and warns me of not shipping before it clears. ... I received 12 messages demanding I ship the phone out right now, and the email title was "I didnt get my Iphone I paid for " I did some looking at this persons feedback, turns out he has been abused sellers and cancelling payments. Well the buyer decided to cancel his payment not only 10 hours later. I tried relisting the iphone over this to find out ebay won't let me relist it because Im a new user. ....
A new seller with zero feedback, if listing high-ticket items (like an iphone) will be a prime target of scammers. And this "buyer" is clearly an idiot scammer.
1. Put the buyer on your blocked sellers list to prevent them from buying from you again.
https://pages.ebay.ca/help/sell/manage_bidders_ov.html#block
2. Make sure you follow the proper procedures to get your eBay fees for this sale refunded.
https://pages.ebay.ca/help/sell/credits.html
3. As a new seller you have monthly selling limits (and failed sales do count), you can list again Friday.
http://pages.ebay.ca/help/sell/sellinglimits.html
4. In your SOLD section, select Report this buyer from the More actions menu with the sale details.
5. Consider doing local pickup only, for cash.
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09-10-2017 11:33 AM
A call into eBay is always a good go-to...