Has anyone else encountered shipping problems with the EAG programe?

[cek12345678]

Three times my buyers have been told that I dont ship to the USA even tho I have shipped hundreds of items.

Spoden to Ebay customer service more than 5 times in total - no one can explain the issue.

One insisted that it is because I am not enrolled in Global ship in Canada! Another said it is my shipping preferences. Does anyone one know why my EAG buyers in the USA are being told that I dont ship to the USA from Canada ?

[pjcdn2005]

There is no global shipping program from Canada so customer service is definitely confused.

You have 2 listings in the AG program, have you had problems with both listings? How long ago?

Using a US address I was able to add both sneakers to my cart and it looked like everything was going to go thorough.