Why Is Return Time So Long?

[greenmangoes]

I have the "14 days return" option, yet the buyer has over 30 days before they can ship back the item. Am I misunderstanding something?

Example, I have a request return date of May 4th yet the buy has until Jun 8 to ship the item.

That is way too long. I'd like them to ship it within 14 days not 30?

Thanks!

[reallynicestamps]

It could be useful to remind the customer that you cannot refund until you receive the return.

Or you may want to stay schtum, in the hopes that the customer has changed their mind and will not be returning nor expecting a refund.

Right now, they have the Thing and you have the Money.