User Activity

Hi there, I've been trying to resolve an issue now for over an hour. The site, the chat bot, the phone numbers that I call keeps taking me around in a circle. Not every issue can be resolved with those options, sometime we need to speak with someone....
Hello and happy new year!! If I have 2 coupons, for example: one for free shipping over $100, and the other 15% off one item. How can I prevent both coupons from applying to an order. So, if an order is over $100, they will get free shipping but I do...
Hi there, Is there a way to change a single listing to a listing with variations? For example, I have an item listed but I received another of the same item except it's a differnt colour. I would like to add both items in the same listing. It seems t...
Hi there, I assumed this should be easy to do but I don't see how. I have a buyer who wants to buy a few things. I want to make some adjustments for the buyer, for example:1) Reduce the price of some of the items2) Edit the shipping cost Are there in...
I have the "14 days return" option, yet the buyer has over 30 days before they can ship back the item. Am I misunderstanding something? Example, I have a request return date of May 4th yet the buy has until Jun 8 to ship the item.That is way too long...
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