Community News and Information

purchas

I often wonder why someone would purchase an item from supposedly reputable business and get ripped off and, for some strange reasons, return to the same place again and get ripped off again. this place has no customer service prevalage, such as phon...

Cheap shipping options from Canada to US

Hey All, I'm wondering if anyone has any suggestions on cheap shipping options for sending sports cards in the $1-$25 range from Canada to the US? I'd like to offer buyers either free or $1-$2 shipping but have had issues with being able to ship lett...

Upcoming Tariffs

rob@ebay Sorry Rob- No idea who else to annoy. eBay has to create a policy that follows the norm with standard international trade policies and send out an email to every buyer and seller- by the looks of it- WORLDWIDE, but in particular the countrie...

Monthly Q & A for Canadians

devon@ebay Was the issue with having the monthly discussion put on "dead stop" resolved? This still shows up at the top of our discussion board along with a fall update for 2023. New Canadian announcements are sporadic saying politely as possible. Th...

Canada Customs duty charged on COMIC BOOK bleep

Feb. 2025 and I was just forced to pay DHL for Customs and Duty charges on a COMIC BOOK from the USA to Canada. This is the first time I've ever had this happen in 20 years of buying comics from the US. DHL asked me to pay in ADVANCE, but I didn't ha...

Missing Tracked shipping option using eBay Labels issue

Discovered a new issue when trying to upgrade shipping on an order today. @dinomitesales @chicweb Listing was created to include Tracked and Small Packet Air to Europe and Australia. Had a sale to Norway. Buyer paid for Small Packet Air Intl. In atte...

Promoting your listings dot ca vs dot com options

For smiles and chuckles....(words I wanted to use omitted) here is a comparison of what you will see between available options on ca and com when using the promotions tool eBay provides us with. Dot ca: Dot com:Can you see a difference? Can anyone ex...

New customs requirements going forward

devon@ebay High priority response required. Is eBay close to an OFFICIAL announcement regarding how dot ca/com sellers should proceed regarding the new customs requirements?

Issue with eBay data fields

devon@ebay Unsure if eBay programmers are aware of this issue but I have been noticed this observation in a number of key areas. (Spotted on a PC using Chrome). Fields need to be viewable in their entirety during ALL processes. Examples:Weights and m...

eBay shipping label address field incorrect?

I've had a few of these this week (sorry no screen shot) Buyer purcahses item, I go to ship using eBay labels but the address pops up as incorrect and I have to correct it before proceeding to enter size/weight. 2 so far for 'too many characters' on ...

Suggestions for some item specifics

I would like to suggest adding some item specifics in some pre-selections on ebay. For DVD Studio: I would suggest addind the following since many DVDs contain them: Columbia Pictures, Universal Studio and Alliance Atlantis. Also, for Actors: Jeniffe...

Shipping policy can no longer be replaced

It is not currently popular to assign a different shipping policy for an existing listing, including brand-new listings, buy-it-now listings, and the "sell similar" editor. The drop down list in "Shipping policy" simply doesn't get populated. We use ...

Restore the feed!!!!!

The feed page is argueably the most vital part of the site for buyers. Restore it and stop messing with it once and for all. I've been on here for decades but I'm ready to move on if the feeds are gone for good. You are going to quickly see that the ...

Struggling to get views

I'm really struggling to get views on my items. What is your usual view count?Is it beneficial to promote?

Attaching Photos to Variations

I sell sports card through eBay and occasionally setup listings with Variations. For simplicity I take all my photos for the sports cards on my phone through the eBay app. The problem I have is I don't believe the app offers the ability to take photo...

Canadian buyer not able to buy my item listed on the USA site

I list on the Usa site but my Canadian buyer says he can not buy my item?

Update on Postage Label Charges-What actually is this? rant

So I dont know if im the only one receiving this message today but it says the following.We're reaching out to let you know about some recent billing issues that have affected your account, and the next steps.We identified a technical error on our pl...

Counterfeit Lego sets

Why does eBay allow so many counterfeit lego sets on eBay. You think wow so cheap to see there knock offs and lots of them say lego

Printing 4x6 format problem on ebay.ca (PC)

When I create a shipping label (with a pc) and set it as 4x6 format, the pdf always comes out 8.5x11 with the 4x6 format on it. Impossible to print the label with a 4x6 printer. The only way it can works now is buying the label directly with the ebay...

Ebay Messaging System problems? Jan 9 2025

January 9, 2025 9:50am PT - I'm on Chrome for Mac and I've tried restarting Chrome a couple of times, but I continue to have issues with the Message system. Either it takes ages to type something (type and wait for words to show, then type again etc)...

eBay postage calculator tool issues

devon@ebay In testing the calculator tool this morning it appears something has run afowl. The tool no longer accepts weights in grams. You receive the following error message. Same results for .24 or .240https://www.ebay.ca/shp/calc/rates 1 Kg - No ...

Per eBay Rep I spoke to on Facebook today: Contact them to report any technical issues you’re having

I spoke with an eBay rep on Facebook Messenger today regarding an issue I’ve been having where I can’t create a Markdown Sale.He suggested that I share with the message board to get in touch with them and share any technical issues you’re having with...

Ebay told me not to initiat return and refuded the buyer

Sold 2 switches for parts and repair and specifically mentioned NOT FULLY FUNCTIONAL AND NO RETURN, the buyer seems to know the loophole for MBG from eBay and initiated a return for defective (sold for parts **bleep** ) . called eBay call center told...

Messages on the Canadian Discussion Board are not sorting correctly

I've noticed this the last few days on the Canadian Community Boards. It seems like sorting by the "Most Recent" criteria is not working at all. The messages appear to be in a semi random order. I've checked it on multiple accounts, multiple browsers...

Shipping

I did ship 1 comic today to Alberta from Nfld by Fedex and it cost the buyer $45...Canada Post would cost around $4.50 taxes in........nobody is going to be buying comics with that price of shipping..........I just hope Ebay realizes the cost associa...

Dark Mode - Desktop

Ebay takes a huge cut of even cancelled transactions. Exchange rates alone they are making Ebay a killing. I am being straight up fleeced by USD, because on top of CAD losing 10% of its value vs USD in the past 2 years alone, Ebay skims like another ...

For anyone that needs eBay Customer Service going forward

New display if you choose to use the eBay chatbot you will see this display. Chance your results may vary but no guarantees. Via Facebook can be just as iffy!!! Message received back was we will respond in 24-48 hrs. Musical tribute cover while you w...

Troubleshooting to buy Fedex Label on EBAY

I really need help here, what is the problem with purchasing label with Fedex, it's been 3 days i'm trying, talk to Ebay, Talk to Fedex, nobody can answer me. Everytime, I push purchase the label it give me a message that ebay cannot generate the lab...

How to change identity (name / handle) when posting to ebay community?

Is there a way I can change or set my posting (ie visible) name or handle when posting to ebay community message forums?

Trouble Accessing HS Code Tariff through eBay's Label/Mail System

Has anyone else had any difficulty using eBay's mail system to send packages from Canada to the USA. I can't get the HS tariff code to work for UPS and FEDEX and if I don't enter the code I can't access a label.. The price to go outside of eBay’s mai...