Can't view item as a guest

ericz0r
Community Member

Hi, I purchased an item on eBay have not received it. It is way past the shipping delivery estimates...

 

I cannot view this item as a guest for some reason. When I use the access code to login, it brings me to a different login page.

 

Because of this, I am unable to request a refund via PayPal or eBay...

 

Can anybody help me? Thank you!

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Can't view item as a guest

 

This is a very frequent question.  EBay has GOT to make viewing a guest order easier because the continued impossibility of it is stressful and annoying for users, and that's not the best way to get people to want to come back.  Here is what the eBay help pages say about buying as a guest:

 

guest pic.jpg

 

According to eBay:

You can buy some items without registering as an eBay member, by using Buy It Now, and you can see your order details by following the link in your confirmation email. On the order details page you can see your purchased items, shipping status, and tracking numbers, return an item or report that you didn't receive an item.

http://pages.ebay.ca/help/buy/buying-as-guest.html

 

 

How to register:

http://pages.ebay.ca/help/account/how-to-register.html#steps

 

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