I recently agreed to purchase a hammock stand from a supposedly reputable seller. Long story short, I received the hammock pictured, not the hammock stand that was described. I would never pay that kind of money for a hammock, especially since I already own two! The same picture was used in multiple ads by the same seller. I showed my daughter the ad before buying and again later and she, too, swears that the description I received in the confirmation was NOT the same description as in the original ad. A line had been deleted at the top and a line with tiny print had been added at the bottom stating the stand was not included... Seriously, if it had said that in the beginning, why would I have ordered it??? I typed in 'hammock stands' in the search box for one thing and I read every ad thoroughly before agreeing to buy.
As a Canadian, I not only paid the US seller in US funds which upped the price substantially, but I also paid for the shipping and import fees (the latter is a farce by the way). When I contacted the seller, they just sent me a screenshot of the "altered" ad. I checked with Ebay and the rules state that a seller CAN changed the item description up to a certain point, but I feel that somehow the seller got around that and changed it AFTER my purchase was processed and paid for.
I later checked the negative comments for the seller and guess what? Another buyer who purchased the exact same product and same item #, thought he was purchasing a hammock stand too, not a hammock. Hmmm.
When I checked into returning the item, I would have to pay return shipping costs because the seller claims the description was accurate and I'm unable to prove otherwise. $34+ to return it! No thanks. I sold it privately and cut my losses.
Has anyone else had this sort of experience? I have been a buyer for five years and from dozens of purchases, have never had a negative experience until now. Steer clear of tootobear would be my advice.
