User Activity

I sold an item to a buyer,and buyer did not pay,I went to open an unpaid item case,but mistakenly, canceled the transmission, for reason of out of stock,and received a defect point for this,I just want to cancel the transaction, what should I do, dz.
hello,i have been a seller for over 90 days now,and have,not heard anything from ebay,my selling practices are excellent,meet all the requirements,whats up with this,i have not made a withdrawl in 90 days,what shall i do,demitry.