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Community Activity

Advertised Coupon Code Not Working

Hi, There's an item I want to buy on eBay Motors and advertised on said item is the coupon code "SAVEMAR25" which in this case would save me $20. Unfortunately, it doesn't work at checkout. I went and read all of the exlcusions and requirements to us...

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  • 1165 Views
  • 10 replies
  • 0 helpful

Shipping smartphone overseas from Canada

Tried shipping a smartphone to Japan to a customer, but it got rejected by Canada Post saying the package was not allowed to be mailed. When I reached out to them they said it's likely because a smartphone contains a battery. Anyone else have this is...

Shipping after your set ship by date

can I ship an item almost two weeks after purchase as requests by the buyer ? She is leaving for a vacation and would like for me to hold to ship the item until later. My understanding is that it can't be done. Am I right or there is a way to do it. ...

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  • 68 Views
  • 2 replies
  • 0 helpful

USPS incredible delays - am I alone?

Hi, I checked this forum for USPS delays post - didn't find anything. Am I alone? Several of my items are stuck at Queens and Indianapolis USPS transit hubs since 1 month or longer. Just 10 min. ago I sent another refund for an INR. This literally ki...

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  • 1435 Views
  • 29 replies
  • 1 helpful

EBAY CONTACT

Does anyone have the real name of someone who works for eBay Canada? How about a real phone number for eBay Canada? Fax number? Email address? Hell-- oops, I meant- I'll take an Ouija board at this point. Is Richmond St in Toronto the actual address ...

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  • 607 Views
  • 14 replies
  • 0 helpful

USPS Shipping Delays in US

Any sellers experiencing shipping delays to US destinations? My particular case, I have a package, last update on Mar 12 was: 'in transit arriving late" from Bell Gardens US No further updates since then (today is the 21rst) Final destination is Puer...

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  • 274 Views
  • 9 replies
  • 0 helpful

Coupons LIVE!

coupons are live on .ca FINALLY!!!!!!! I just set up a 5% off one for the rest of March to test it out!

User avatar by Community Member
  • 513 Views
  • 17 replies
  • 3 helpful

Confirming Identity

This is at least the fourth time I have confirmed my identity for this account. This time I tried switching from my passport to my BC Identity card.How often did it take you, if you have been through the process? On my more active account, it took on...

Why is ebay taking over half what I sell my products for

I sell a product for 40.00 and after the sale ebay has charged me 21.00 how is this fair ? They are making more money off me then I am making on the sale of the product . and ebay charing me a percentage of what the shipping costs are ! , whats with ...

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  • 1519 Views
  • 28 replies
  • 1 helpful

Trump tarifs are here, apparently....

So as a Canadian, I sold a big item worth 1800 CDN to an American (pool robot vacuum). UPS sent him a message that he would have to pay import fee of 400$ upon delivery. He reached out to UPS, and this is their reply. Any idea how I can help him out?...

Starting January 2025, Ebay Canada to require SIN number for all sellers with more than 30 sales?

I was reading this article on Ebay and it states that as of January 2025, anyone with over 30 sales will have to provide a SIN number. https://www.ebay.ca/help/account/regulatory/sales-reporting/canada-digital-sales-reporting?id=5476#section3 It seem...

User avatar by Community Member
  • 21947 Views
  • 287 replies
  • 3 helpful

Difficulty changing banking info - RBC bank transit number not being recognized

Is anyone having this issue? We banked with HSBC for our ebay account for 20 years. Now that RBC bought HSBC, our accounts have to be changed to RBC accounts. However, when we try and upload the new banking information, ebay rejects the 6 digit trans...

Bank verification

Hello, I have been working on this unsuccessfully for weeks and am insanely frustrated, maybe you all know what I am doing wrong...I have been trying to connect my bank account and the transit number is not being accepted. it is the correct transit n...

Canada post needs to rid of union protection for all the Ebay sellers that pay their salaries

It comes a point where barriers get shattered , all the years we have survivied.All the obstuctions that is handed to us.Enemies from every direction .Gov't intervention tax wise in every way possible and yet we persist in this venture .Many areas to...

Defect removal requests

Hi everyone! A batch of twelve items we sold and shipped a few weeks ago, were subsequently lost by our carrier. When we were notified of this situation a few days later, I contacted each buyer via Ebay messaging, text message, and phone to notify th...

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  • 367 Views
  • 11 replies
  • 0 helpful

European Sales ?

Hello, I have a customer in Germany who is trying to buy a listing I made for her-it complies with all the necessary elements for international sale. Seems she has a problem with paypal/ebay. I noticed that over the last few years I haven't had more ...

uncharged shipping labels

Now have almost a dozen uncharged shipping labels since Feb 18, 2025 and labels that have been charged since then show a different amount when originally purchased. Was called in.

Trouble printing a CP label

In the past few weeks, I've noticed many of my packages just stop tracking. Then after a week or so of no scans, the item is magically delivered. I have a couple that have never scanned as delivered, but since the buyer's haven't contacted me, I assu...

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  • 459 Views
  • 16 replies
  • 0 helpful

Customs Help

For context I'm based in Canada and sold my Xbox to a customer in the US. I forgot to put the tariff code on the label and the package has been shown to be in customs for a week now. I called eBay and a rep told me that when they checked their system...

User avatar by Community Member
  • 707 Views
  • 9 replies
  • 0 helpful

Option for Canadian sellers to offer coupons to buyers - Actual ETA

devon@ebay @pop-art Attached is a discussion post from Dec 2023 with your followup along with a question on the subject. Re: Coupons and Canadian sellers devon@ebay eBay Employee(0feedbacks) View listings Options ‎09-12-2023 12:37 PM@lotzofuniquegood...

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How can I add a flat discount for shipping for buyers that get multiple items?

Since combined shipping is sort of convoluted here on ebay I was thinking maybe I could apply automatic flat discounts for customers who buy more than 1 item. How can I go about doing this? I really dont want to go through the hassle of refunding the...

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  • 174 Views
  • 2 replies
  • 0 helpful
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