Hi Tia,
Andale appears to be calling everyone who has signed up for on of their free accounts to try and get them to buy a little more.
I for one have received these phone calls many times. I have not used the Andale listing service before, I use mylister.com, it takes a little bit of time to learn the ropes on this system, but it is by far the most economical lister & photo hoster on the web.
For many people that only list a couple items a month I would suggest to stick with eBays standard lister.
For someone like yourself I would suggest to change over to a third party provider, most services will save you a lot of time, and usually money.