I get that everybody has an opinion. I get that, honest. Everybody is entitled to their opinion. But how does eBay expect us to deal with or counter or react to stupid people who just don't get it?
I got a negative today. Ya, ya, boo hoo for me.
I don't know what the heck I did wrong! I'd love to know. For several reason. So I can correct the bad behaviour, I mean, ultimately isn't that what eBay wants us to do? Isn't that the best approach to customer service? When someone brings something you do wrong to your attention you can analyze it and correct the offensive behaviour? I'd like to have been given the opportunity to right the alleged wrong through refund or sending another item.
I ship the pictures in a bubble envelope with cardboard and right DO NOT BEND on both sides.
In the neg all that's there is the sad face icon. " 😞 ". That's it. Nothing else. This guy didn't even email me saying anything at all. They bought, they paid and I shipped. WTH!!
He bought the thing, a stupid little $3 item by the way, on April 15th. I shipped on April 16th and he got the dum thing on April 19th. I don't get it! What on earth did I do wrong? Was it because it was *gasp* a free item that I sold. 😮 The horror - the horror!! LOL
I emailed him on April 16th thanking him for his purchase and payment.
I emailed him on April 16th when I bought postage for the item giving him the DC number from USPS.
I emailed him on April 18th after I left feedback for him, telling him I shipped it and thanking him again.
What on earth did I do wrong and how does eBay expect us to deal with that crap? Too bad so sad? They're allowed to have their opinion sure but don't whack me in the head with a 2 by 4 because of someone else's foolishness. I did everything I was supposed to and yet now I'm going to get the dreaded "You Suck" email from eBay and the drop in store, listing exposure, higher fees, PS status, TRS status, discounts etc.
I try not to whine but this really bothers me. How do you guys deal with this?