Excess Postal fees not returned.

I was charged excess postal fees and the seller is not answering my e-mails.  In fact, the item listed in my Purchase History has been blocked, despite my having received the item only 2 weeks ago.  The original posting said that excess fees would be returned--but they have not been.  The U.S. postage on the package is $42.40 and I was charged $90 US.  How can I get back the overcharge?

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Excess Postal fees not returned.

what was the number of the posting.

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Excess Postal fees not returned.


@toy123gail wrote:

I was charged excess postal fees and the seller is not answering my e-mails.  In fact, the item listed in my Purchase History has been blocked, despite my having received the item only 2 weeks ago.  The original posting said that excess fees would be returned--but they have not been.  The U.S. postage on the package is $42.40 and I was charged $90 US.  How can I get back the overcharge?


Hi toy123gail,

 

Please send me an email with the item number so we can see what options are available to you.

 

Thanks,

~Kalvin
eBay.ca Community Manager

kalvin@ebay.com

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