It came to Richmond BC and said it has been processed, but to date, has not moved since Nov 25. The end on destination states Edmonton Alberta, but I live in Ottawa, Ontario.
You can enquire at your PO.
The item was last recorded in Edmonton, but it could be sitting on a shelf in the PO waiting for you to pick it up. Or be at Terminal A.
Since you have been able to track it so far, It is bar coded, so more information may be available to the postal clerk.
Start with the outlet in back of the drug store, but you will probably need a real post office.