Have not received an item and need to ask the seller and so where do i find " ask a question " ?

[femmefan1946]

It's called contact buyer.

If it has been more than 30 days, you could start the Item Not Received process at any time, but before that -- well , it's mail order and takes time.

You have only 45 days from purchase to start a claim but don't let it go over 42 days.