An item that I sold was marked as PayPal payment pending on June 20. Early last evening I checked my PayPal account and it showed the payment as cleared, although it does not tell me when it cleared. I know it takes a little time to show up in My eBay, but it is now 2:30 p.m. the following day and it still shows it as uncleared.
I contacted live help. He/she said to mark it as shipped if I know the "seller" has received the payment.
I replied that I am the seller. She said in that case you can mark it as shipped and proceeded to tell me how to do it. I think I know how by now!
Then I told him/her that I was concerned that the customer may have received a notice saying that payment had cleared and that she might think I was late shipping it out. He/she told me to contact the person to say that I was just being cautious to protect us both! ha,ha. I am sure my buyer would be pleased with that one.....I hold her "cleared payment" for her protection?
I have never tracked how long it takes for a cleared payment to show up in My eBay after being cleared by PayPal. Does anyone know?