How to get ebay to remove an item showing as unpaid when I got a refund for it.

dajann9
Community Member

Ebay still shows a wallet as unpaid by me. I received a refund some time ago because the item was not delivered. The seller

7Daysell said they were out of stock.

 

Thanks

Jannette

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How to get ebay to remove an item showing as unpaid when I got a refund for it.

Are you on a desktop or a mobile device? With the desktop, you might be able to manually 'mark as payment sent' or 'hide' it but there are limitations to the app that don't allow you to do the same. It's kind of annoying, I know. For sellers too. 

 

Mark as Payment sent used to be in the drop-down menu you'd find in Purchase History at the item itself. I don't know if they moved it. I have no unpaid items myself so I can't check right now to tell you.

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