I ORDERED MY ITEM Aug 16 & still have not received it. Whats up?

[mx2015_a]

How do I get this matter resolved?

[ypdc_dennis]

---

@mx2015_a wrote:

How do I get this matter resolved?

---

You should have contacted the seller directly when the item was late arriving.

The deadline to file an Item-Not-Received (INR) claim on eBay is up to 30 days after the last estimated delivery date. Your August purchase is past that.

If you paid using paypal you can file an INR  claim up to 180 days (6 months) from date of purchase. You can still make a claim for your August purchase.

Your last option is: if you paid with credit card, you will have to ask the credit card people if you can still get your money back for a non-delivery.

-..-

[reallynicestamps]

Paypal's Resolution Centre is at the top of your PP account page under Tools.

The first suggestion is to get in touch with your seller.

Do NOT get into a conversation. Just ask "When was this shipped? What service was used? What is the tracking number?"

A useful answer at this late date would be an immediate refund. Nothing else.

An offer of a replacement is a scam. It won't arrive either.

Don't worry if there is no tracking number, it's just a Seller Protection thing.

Escalate to a Claim.

If the seller cannot prove delivery (not shipping, delivery) you will be refunded.

And with your next purchase, mark the last expected delivery date on your calendar, so you don't waste time if this happens again.