I accidently clicked the wrong button and now apparently I bought an item i didnt wish to buy! HELP

kaylafyfem
Community Member

Basically, I was comparing prices and made the mistake of clicking the wrong button, now i have apparently bought this item but it hasnt been paid for. How do i get out of this situation?

 

Please help

Message 1 of 3
latest reply
2 REPLIES 2

I accidently clicked the wrong button and now apparently I bought an item i didnt wish to buy! HELP

you need to contact the seller and explain what happened. The seller may or may not cancel the transaction.

 

 

Message 2 of 3
latest reply

I accidently clicked the wrong button and now apparently I bought an item i didnt wish to buy! HELP

 

Hello 'kaylafyfem',

The way an item finds its way into your Purchase History awaiting payment requires

a 2-step process:  You click to Buy, and then from the huge pop-up you must click again

to Confirm your decision to buy.  This you already know. 

 

Thus, it is really quite difficult to buy "accidentally".  It is, however, very easy to regret one's

decision and change one's mind.  So yes, as the following link explains, you must contact the

seller if you wish to wriggle out of the deal:

http://pages.ebay.ca/help/buy/questions/unwanted-item.html

 

In future, to 'window shop' and price compare, use your Watch List.  When looking at a listing,

directy under the Bid or Buy button is the phrase Add to watch list.  Click that.

Doing so enables you to save loads of listings (up to 200) and ogle them all you want

without ever having to buy.

Read more about it here if you like:

http://pages.ebay.ca/help/buy/watching-items.html

 

Good luck  Smiley Happy

 

Message 3 of 3
latest reply