http://resolutioncenter.ebay.ca/
No.
Here's how the Global Shipping Program works.
The seller ships the item to Kentucy and the GSP plant. He uses tracked shipping. Once the tracking shows that the item has been received, the seller's responsibility ends.
GSP puts the item on a truck to Canada. Each item has an internal tracking number.
The truck crosses the border and the items are given to a sub-contracting shipper, usually Canada Post or CanPar, which actually delivers it.
It is possible, I understand, to get that internal tracking number, but for the buyer IT IS NOT NECESSARY.
Go to the link at the top of this post.
Open an Item Not Recieved dispute.
If the seller cannot prove that he delivered the item to Kentucky, he is required to refund you.
If he can, then the GSP must prove they delivered the item to you.
If either does not present proof, then they must refund you.
If they don't , Paypal will refund you, and go after the seller or GSP for the money.
GSP is reportedly pretty good about refunds, not even requiring the return of goods damaged in transit, but there can be a delay in getting the duty and tax refunded. But those will also arrive.
So
Open an Item Not Recieved dispute.
http://resolutioncenter.ebay.ca/
And yes, there is a deadline so do it now. Not tomorrow, the whole process is automated and does not require any human intervention.
If you spent too much time moaning instead of acting, and the deadline has passed, go instead to the credit card you really paid with (Paypal is just a useful mediator) and phone the 1-800 customer service number. Ask the clerk about a chargeback.
She will need your transaction numbers, payment amounts, currency, dates etc. to process the refund.
Basically, the purpose of the tracking number is to protect the seller against phoney non-delivery claims. No number means the seller has left herself wide open to scam claims.
This is a big problem for Canadian sellers because tracked shipping is very expensive through Canada Post. I can send a 400 gram book across the country for $5.05 *if it is less than 2cm thick without tracking . If I want tracking , the postage more than doubles**.
*LetterMail
** Regular Parcel.
