This is a public Board for members.
If Lisa is an eBay customer rep, she'll never see this.
If Lisa is your seller, you can contact her on the original listing. There is a Contact Seller button.
If the seller refunded you because the item did not arrive promptly, you can repay the refund using Paypal's Send Money service. The seller's email address will be on the original payment or invoice.
Glad your item did arrive. Often buyers think the seller has been wicked , when all that is going on is a delay in the mail.