Tom, this year has to be the biggest year of Canada Post mistakes and screwups with the implementation of the new rates and services. These are the ones I remember.
- no light packet rates in the early release of new rates in Dec
- wrong rates added to early Dec document for Light Packet (seems every year LP is missing)
- distributed CP pamphlets published with incorrect Light Packet rates
- no Light Packet in the CP shipping calcualtor
- CP shipping calculator had International TP showing up in addition to USA TP
Even PayPal got into the act and messed up the implementation of Tracked Packet in PayPal shipping labels.