My items never arrived but the seller was wonderful, they cheerfully refunded. Can I give them a 5 star rating?

gotchu345
Community Member

I bought 5 items.  I waited 4 weeks and then contacted the seller.  They cheerfully refunded my money immediately.  I would like to leave them 5 stars because their customer service was awesome.  That is worth something too. Can I leave them 5 stars although it never showed up?

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My items never arrived but the seller was wonderful, they cheerfully refunded. Can I give them a 5 star rating?

Hi .. Sure you can. If seller promptly refunded than they deserve 5*.

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My items never arrived but the seller was wonderful, they cheerfully refunded. Can I give them a 5 star rating?

oskye
Community Member

Yep - that's what I do when it happens. Plus, I make sure to note the prompt and cheerful refund action in the actual feedback so that others know. And the seller gets the appropriate  pat on the back. 🙂 

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