I have been trying to do a label for a tracked packet this morning, but I keep getting a "wrong dimensions" message. The package is 24 cm x 22 cm x 19 cm. The maximum allowed is 90 cm, so I am within that.
Anyone else having the same problem?
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Yes "Tracked Packet" is definitely turning out to be a load of garbage that was just a way for Canada Post to whack us with a huge increase. For example, previously if I wanted to sell say a collectible mug of some sort and it was of an average size I could ship it all over the USA, from Canada, for $10-$12, provided I was willing to use "Small Packet" and forgo tracking. That same mug now, with the cheapest option being "Small Packet Air" will cost you $16 to ship. Forget about shipping materials the cost of shipping alone is between 15 and 16 dollars for the most part being closer to 16.
Tracked packet is simply the old rates for Expedited and Expedited has now been pushed up. Basically this means that Canadian sellers can no longer easily sell any inexpensive items (my opinion items say $30 and under) to the USA as the shipping costs will end up being from 50%-100% of the cost of the item. That's insane! Forget about selling coins as well unless you are willing to risk sending low end coins in an envelope with no chance of compensation if they "go missing"(this happens a great deal in those circumstances it seems these days. perhaps Canada Post is not aware of how many of their employees have sticky fingers)
I discovered the issue with the shipping docs on PayPal a few days ago and informed PayPal about it. All I can say is that the person I spoke to at PayPal was not particularly co-operative or helpful, or knowledgeable for that matter and basically just blew me off after saying "we'll have to look into it". Turns out that if you call PayPal from Canada the peeps you get on the phone can't duplicate the situation themselves as they are in a US system, or so I was told anyway (sounds unlikely to me)
What a mess!
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