Buyers just want to feel informed, and I'm pretty sure that they don't know the difference between Insured and Delivery Confirmed. None of my customers ever challenge me for tracking information after I've sent them my shipping information email. |
They don't read it anyway. They don't read the item description, they don't look at invoices, why would they read any additional information in the package.
They might read your email, but you need to wait after they ask. They will not read unsolicited emails.
Example: I routinely refund shipping excess when buyer do not request combined invoice. One buyer two weeks ago filed a dispute after receiving partial refund. 5 minutes later he closed the dispute because he re-read my email and found out I was only refunding the shipping excess. It was also in the description field of the dispute.