Aargh! I got a wacko on my hands! Here's the scoop.
She buys 3 outfits. She goes thru my checkout, pays thru paypal. I ship.
a few days later, she buys 3 more outfits. Nothing. 3 day reminder goes out, she responds saying she paid. I say 'NO, you paid for the 1st order!'. She goes thru checkout, aborts and doesn't pay. I wait a day, then send a paypal invoice.
she responds, says she's already paid. I say 'NO, you paid for the 1st order!). I send the invoice again. She pays. I ship.
Today she files a dispute with Paypal, stating 'items significantly not as described'. Neither of her parcels have arrived yet. She types in a nutty message to paypal about paying 3 times and me ripping her off. Paypal denies and defers the claim.
Then, she sends me this email thru ebay, using 'ask seller about this item'.
hi,
i checked all my paypal and paid payments and you got paid three times and i want my mony back i paid you 67.74 for the same order and you cliamed that i did not i have the proof of all payments and the dates that i kept paying you i do know you can do this but you will not get away with this i want my money back today or i will file so many complaints with ebay,paypal,police,and all the law that i can send your way want my money today!!!!!
I responded with all tracking #s, MW invoice #s for the two separate orders, and an itemized list of the items she bought. As well as the explanation below. Haven't heard back, but it's only been a couple of hours.
Here's what I *think* happened. First, she was dropped on her head as a baby. Secondly, the dollar amounts are very similar, only being off by about $2. I think that for the 2nd transaction, in her paypal account the manual invoice I sent is marked as 'paid', then paypal enters a SECOND line-item for the payment, so it shows up twice (different wording) and is only subtracted once.
I've reported her for a threatening email, but since she isn't threatening BODILY harm it will probably go nowhere. I've blocked her as a bidder.
Have I missed anything? X-(
*JMHO* - to be taken with a grain of salt!