What was an invoice sent to my account without my knowledge?

haileyjcook
Community Member

I was browing around ebay yesterday in their 'resolution centre" looking for a way to get payment from a buyer who "bought" an item of mine but has yet to give me payment (or even answer my messages for that matter). Then this morning I wake up and I have been charged $14.00 and i'm really confused! Help me!

Message 1 of 3
latest reply
2 REPLIES 2

What was an invoice sent to my account without my knowledge?

You have to pay fees on items you sell, and if you have sold many, that may be what the invoice is for.  It will say on the invoice, - is it those final value fees?

As for your deadbeat, if it has been 4 days and no payment, time to open an Unpaid Item dispute:

http://pages.ebay.ca/help/sell/unpaid-items.html

If still no word or no payment from the buyer after another 4 days, you close it, get your fees back, and the buyer gets a strike.  Then you add the person to your list of blocked bidders here:

http://pages.ebay.ca/help/sell/manage_bidders_ov.html#block

And to keep away habitual nonpayers, you can block all those with 2 or more strikes in the last year here:

http://pages.ebay.ca/help/sell/manage_bidders_ov.html#set

Some folks here will tell you to block anyone without a paypal account but they don't do it themselves because they don't want to miss all those credit card transactions.  But if you are beleaguered with nonpaying zero-feedback newbies you might need to resort to it for a time, anyway. 

So a couple links about fees, - this rather exhaustive one about selling fees:

http://pages.ebay.ca/help/sell/fees.html

And those final value fees in particular:

http://pages.ebay.ca/help/sell/fvf.html

 

Message 2 of 3
latest reply

What was an invoice sent to my account without my knowledge?

scifan57
Community Member
Unfortunately,eBay insists on collecting it's fees even if the buyer doesn't pay. Open the unpaid item dispute as suggested by dmil.
Message 3 of 3
latest reply