i bought short and the money was taken from my credit card but then i got an email saying they were not paid for . what do i do ?

oldyellerjamie
Community Member

i paid for a pair of shorts and got an email saying it was paid for then a week later i get an email saying it wasnt paid for but my money wasnt returned and i did not get any shorts

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i bought short and the money was taken from my credit card but then i got an email saying they were not paid for . what do i do ?

Who did you get the first email from?

Who did you get the second email from?

Does your Paypal balance show the payment?

 

Contact the seller with the PP transaction number and tell her the email address attached to the transaction. The money may have been sent to an obsolete address. 

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