is the seller responsible for paying duty on an item shipped to another country??

[mandy1-506]

the buyer says because the dollar amount was printed on the shipping label he was charged duty and that I should pay because I offered free shipping. Really??

[heidilynn0_3 · Accepted solution]

Hi .. Buyer is responsible. Has nothing to do with shipping and it is illegal for any seller to falsify items value. Perhaps send this link..

http://pages.ebay.ca/help/policies/encouraging-illegal-activity.html

Ebay will remove and negative feedback that references customs.

Your listings should contain a statement on responsibility to avoid issues..

"Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility"