item show as delivered to a different place have not received it

Hello,

 

I have an item that is showing as delivered; but not to me! It shows a "dock" in the USA--I live in Canada.

I have emailed the seller.  I paid on April 14. How long should I wait for the seller to respond and/or get my purchase?

 

Thank you,

Susan

Message 1 of 9
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item show as delivered to a different place have not received it

If it was a GSP purchase it would go first to

Pitney Bowes warehouse in Kentucky and

then reshipped to you in Canada.

Message 2 of 9
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item show as delivered to a different place have not received it

If you can see the delivery to Kentucky, everything is fine.

It should arrive around May 10th, if not earlier.

 

With or without the Global Shipping Program, it takes about 20 days for items to arrive from the USA.

 

Don't worry until Day 30 and file and Item Not Received Dispute no earlier than Day 40.

Message 3 of 9
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item show as delivered to a different place have not received it

I think the area said something about New Jersey!

Winsome 94339 Walnut Beechwood SECRETARY DESK (380793202041)
xxx 88181 | 99.1%
Sale date: 09/04/14
Message 4 of 9
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item show as delivered to a different place have not received it

I think the area said something about New Jersey!
Winsome 94339 Walnut Beechwood SECRETARY DESK (380793202041)
xxx| 88181 | 99.1%
Sale date: 09/04/14
Message 5 of 9
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item show as delivered to a different place have not received it

I think the area said something about New Jersey!
Winsome 94339 Walnut Beechwood SECRETARY DESK (380793202041)
xxxxxx | 88181 | 99.1%
Sale date: 09/04/14
Message 6 of 9
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item show as delivered to a different place have not received it

Here is the shipping info; I finally found it!

Tracking #:1Z6E55000370398569
Carrier:UPS
Status:ACCEPTEDIN TRANSITDELIVERED
DELIVERED
Apr-18-14, 09:41 AM, LAKEWOOD, NJ 08701

DESTINATION SCAN
Apr-18-14, 05:24 AM, LAKEWOOD, NJ

ARRIVAL SCAN
Apr-17-14, 21:36 PM, LAKEWOOD, NJ

DEPARTURE SCAN
Apr-17-14, 19:52 PM, SECAUCUS, NJ

ARRIVAL SCAN
Apr-16-14, 23:27 PM, SECAUCUS, NJ

A LATE UPS TRAILER ARRIVAL HAS CAUSED A DELAY. WE'RE ADJUSTING PLANS TO DELIVER YOUR PACKAGE AS QUICKLY AS POSSIBLE.
Apr-16-14, 21:56 PM, SECAUCUS, NJ

A UPS ERROR HAS DELAYED DELIVERY. WE'RE ADJUSTING PLANS AND WORKING TO DELIVER YOUR PACKAGE AS QUICKLY AS POSSIBLE.
Apr-16-14, 21:56 PM, SECAUCUS, NJ

DEPARTURE SCAN
Apr-11-14, 08:23 AM, REDMOND, WA

ORIGIN SCAN
Apr-10-14, 19:26 PM, REDMOND, WA

BILLING INFORMATION RECEIVED
Apr-10-14, 17:26 PM

Tracking #:C000000325290
Carrier:APC Freight
Message 7 of 9
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item show as delivered to a different place have not received it

I finally found the shipping info:

Tracking #:1Z6E55000370398569
Carrier:UPS
Status:ACCEPTEDIN TRANSITDELIVERED
DELIVERED
Apr-18-14, 09:41 AM, LAKEWOOD, NJ 08701

DESTINATION SCAN
Apr-18-14, 05:24 AM, LAKEWOOD, NJ

ARRIVAL SCAN
Apr-17-14, 21:36 PM, LAKEWOOD, NJ

DEPARTURE SCAN
Apr-17-14, 19:52 PM, SECAUCUS, NJ

ARRIVAL SCAN
Apr-16-14, 23:27 PM, SECAUCUS, NJ

A LATE UPS TRAILER ARRIVAL HAS CAUSED A DELAY. WE'RE ADJUSTING PLANS TO DELIVER YOUR PACKAGE AS QUICKLY AS POSSIBLE.
Apr-16-14, 21:56 PM, SECAUCUS, NJ

A UPS ERROR HAS DELAYED DELIVERY. WE'RE ADJUSTING PLANS AND WORKING TO DELIVER YOUR PACKAGE AS QUICKLY AS POSSIBLE.
Apr-16-14, 21:56 PM, SECAUCUS, NJ

DEPARTURE SCAN
Apr-11-14, 08:23 AM, REDMOND, WA

ORIGIN SCAN
Apr-10-14, 19:26 PM, REDMOND, WA

BILLING INFORMATION RECEIVED
Apr-10-14, 17:26 PM

Tracking #:C000000325290
Carrier:APC Freight
Message 8 of 9
latest reply

item show as delivered to a different place have not received it

I finally found the shipping info!

Tracking #:1Z6E55000370398569
Carrier:UPS
Status:ACCEPTEDIN TRANSITDELIVERED
DELIVERED
Apr-18-14, 09:41 AM, LAKEWOOD, NJ 08701

DESTINATION SCAN
Apr-18-14, 05:24 AM, LAKEWOOD, NJ

ARRIVAL SCAN
Apr-17-14, 21:36 PM, LAKEWOOD, NJ

DEPARTURE SCAN
Apr-17-14, 19:52 PM, SECAUCUS, NJ

ARRIVAL SCAN
Apr-16-14, 23:27 PM, SECAUCUS, NJ

A LATE UPS TRAILER ARRIVAL HAS CAUSED A DELAY. WE'RE ADJUSTING PLANS TO DELIVER YOUR PACKAGE AS QUICKLY AS POSSIBLE.
Apr-16-14, 21:56 PM, SECAUCUS, NJ

A UPS ERROR HAS DELAYED DELIVERY. WE'RE ADJUSTING PLANS AND WORKING TO DELIVER YOUR PACKAGE AS QUICKLY AS POSSIBLE.
Apr-16-14, 21:56 PM, SECAUCUS, NJ

DEPARTURE SCAN
Apr-11-14, 08:23 AM, REDMOND, WA

ORIGIN SCAN
Apr-10-14, 19:26 PM, REDMOND, WA

BILLING INFORMATION RECEIVED
Apr-10-14, 17:26 PM

Tracking #:C000000325290
Carrier:APC Freight
Message 9 of 9
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