items not rec'd request opened but will only show 1 item instead of all items for transaction

bluewallyhawk
Community Member

resolution centre request will only show 1 item at a time but not the entire lot won in the same transaction and shows only the price for the item selected but not the price for the whole transaction? will the refund be for the whole transaction, if not how do I open a request for the combined total of the transaction? seller also will not respond after sending 5 messages and his email id has been closed

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items not rec'd request opened but will only show 1 item instead of all items for transaction


@bluewallyhawk wrote:

resolution centre request will only show 1 item at a time but not the entire lot won in the same transaction and shows only the price for the item selected but not the price for the whole transaction? will the refund be for the whole transaction, if not how do I open a request for the combined total of the transaction? seller also will not respond after sending 5 messages and his email id has been closed


His email ID is closed or his ebay ID is listed as Not A Registered User?  If the seller is NARU, always mention that in your claim. 

 

You  obviously know how to start a claim, but unfortunately you can't open one big claim for one big purchase.  You have to file a claim for each and every little item, even if you bought 100 of them. 

 

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