Hi,
This is happening time to time and more and more often (I had to do a complete inventory to month ago), I sell an item and it end up in the unsold list.
But today I have an example with an item that I only had one copies for sale so it make the problem clearer.
This post is showing in my unsold:
http://www.ebay.ca/itm/272587212762?ssPageName=STRK:MEUNSOLD:IT&_trksid=p3984.m1560.l2649
And this post is showing being sold:
http://www.ebay.ca/itm/272563988342?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649
I'v only posted this item once, on February 21, got sold on March 11th, paid on march 12th and somehow got relisted under a different item number on March 12th.
It mean after being sold the item ended up in the unsold list and got posted (under a different item number ?!?!) once I relisted my whole unsold list.
It would be so bad if being "out of stock" wouldn't be so hurtful.
I could "pretend" that the item was shipped and refund the buyer once he request a refund for "item not received", that's what the system encourage me to do, but I find that is not fair for the buyer who has to wait an extra 2 weeks before knowing that he won't have his item.
Right now I'm offering the buyer money (refund plus a bonus) to let me cancel the order as "request by the buyer" but usually the buyer never answer.
I try to be as perfect as possible but I often feel like the system is working against me.
Thanks for your help,
Keven Noel