know how can I send or re-send an invoice

atlas2820
Community Member

Hello,
Please could someone let me know can I send or re-send or revised and invoice? I tried to follow ebay help instructions but under my ebay/ sold/ actions dropdown list there isn't such of option.

the buyer keeps asking about the invoice and cannot find any way to see that option and help him out...

Thanks in advance for your time!

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know how can I send or re-send an invoice

Hi .. Should be there unless buyer has paid.? Would have to refund and then send a correct one.

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know how can I send or re-send an invoice

atlas2820
Community Member

Well, this is the thing...the buyer paid and received the item but he keeps asking for the invoice

He was like:"my complaint remains: there was no invoice IN THE PACKAGE I RECEIVED. Thus I will have to take your word for it at this stage. Still highly irregular in my experience."

Shouldn't be a seller able to provide an invoice to the buyer, no matter when the buyer asks for it?

 

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