Private Offer doesn't display accept button

[zarzarix]

A seller sent me a private offer.

The only options I have are a "Review Offer" button and a "View Item" button.

There is not button to accept the offer.

When I click on either Review or View it takes me to the same page, which is the initial item's page without any discount applied.

[lotzofuniquegoodies]

@zarzarix 

Not positive this is the reason for your issue but it is possible that the seller that sent you the offer does not ship to your country. Unfortunately if a seller sends random offers it sends to all and does not differentiate based on your location qualifications. 

-Lotz

[zarzarix]

He ships to my country.

All I can think of is that he may have cancelled the offer.

[lotzofuniquegoodies]

@zarzarix 

You could try emailing the seller and express that you are interested. They may be unaware that there may be an issue at his end.

-Lotz

[zarzarix]

Yeah, I would, but it actually wasn’t a very interesting offer! 🙂
I was just posting here to report the glitch.

[lotzofuniquegoodies]

@zarzarix 

It used to be the thought of entertaining offers was a reasonable premise. As of late its become how entertaining some of the offers we receive are. As in lowball, off the map and outright bizarro, what were they thinking when they hit send??? Most important now to fill in minimum offer one will accept as standard practice.

-Lotz

[kino_motion]

I’m also facing the same issue. I click review offer and the original price is there

[elim5942]

Also happening to me. When using a browser on my computer, clicking "Review Offer" just takes me to the item listing with the original price. However, this actually works properly in the Ebay Android app. Clicking the "Review Offer" button takes me to a page where I could  accept the offer. After accepting the offer, I went back to the browser on my computer and paid for my item there.

[reallynicestamps]

tyler@ebay 

Thoughts?

[tyler@ebay]

Thanks for the tag @reallynicestamps - sounds like a potential technical issue. 

@zarzarix, @elim5942 & @kino_motion - will you provide an item number for the offers you got so I can include that in the report? That would help a lot. 

Thanks!

[kino_motion]

Sure. My item number was.
163969709664

[zarzarix]

This happens with any private offer I receive; I never have any way of accepting the offer and if I click on “review offer” it just takes me back to the original item page, without the discount.

Latest one is: 254483567409

[tyler@ebay]

Thanks for getting me those numbers - I've submitted a report and will keep you updated as I hear back!

[elim5942]

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tyler@ebay wrote:

Thanks for the tag @reallynicestamps - sounds like a potential technical issue. 

@zarzarix, @elim5942 & @kino_motion - will you provide an item number for the offers you got so I can include that in the report? That would help a lot. 

Thanks!

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Mine was Item ID 312879151880

[rodea-58]

This is happening to me as well... I do not want to miss out on this offer. Can you help?  This is the item number: 143313320903

[ypdc_dennis]

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@rodea-58 wrote:

This is happening to me as well... I do not want to miss out on this offer ...

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An offer expires when the item sells.  I see that the item 143313320903 has been sold.