Buyer Central

I accidentally asked for wrong refund amount - Can I refuse?

I accidentally asked for the wrong amount to the sellerHe accepted the amount to refundCan I refuse the refund and do it again?

Wanting to cancel purchase with seller and be refunded, seller non-communicative

one week ago today, on April 24th, i bought an item from a seller and it has yet to be shipped yet. since then i have sent the seller a number of messages, none of which have been answered. the first two messages, sent on the day i made the purchase ...

Resolved! Scammed on Ebay - what can I do....

I was a victim of being scammed by a savvy seller who knew how to work the eBay system.I did my best to notify eBay several times but eBay tell me to wait. So I would and the seller would always know how to close disputes. Bought the item which was t...

I'm frustrated how seller don't look at message ever day

I bought an item from eBay. I got a tracking number after a day of purchase, but the tracking number doesn't work. I wait until their description saying We will ship 5 -7 business day so I wait. The tracking number still doesn't work. I ask the selle...

Resolved! Please allow us to filter out sellers who use GSP

GSP seems to be one of the worst things I have encountered buying goods online.the only thing it seems to offer (from a Canadian viewpoint) is delayed package, opened package and higher shipping/duty on some items... it also seems like its an environ...

when ebay will launch in karachi and dubai

hi. this is to ask when ebay will launch in karachi and dubai

file for refund in ebay or paypal? CP track number created affect getting money returned?

Paid for item 03/29. It was a box of face mesks/PPE. I think he sold 100 boxes or so. Location in listing said Ontario CA. Next morning the purchase history says "We removed this listing from the site. For more information and next steps go to Messag...

Resolved! Global shipping program and post office boxes

Does eBay’s Global Shipping Program ship to a P.O. Box # in Canada?I live in the rurals and it’s the only mailing address I have. Thanks,Les

Resolved! will i not recieve my package from china because of COVID 19?

I have ordered several small things from China between the very end of Decemeber and into early April. I have received 1 of 10 orders. With the pandemic, am I never going to get them? Sellers have assured me they were sent and tracking shows they dep...

Item hasn't arrived in a month, seller lied about Item location

I purchased an item back in late March that was listed as being Mississauga, Canada. As I live close by I thought, great I should receive this quickly. The item was listed as "shipped" about a day later but then 2 weeks went by with no other activity...

I’m tired of being ripped off!

This Ebay seller Plays games just like others. My item didn’t show up so I contacted them on the due date. They acted all nice and said they would send me another by fast delivery. I said I went through this b4 and if the second one doesn’t show up i...

$5 off ebay coupons never work

Every few weeks I've been getting emails from ebay with these $5 coupon codesI've tried a few times and they never workI always get this:"Looks like that's the wrong code. Please double-check and try again." Here's my code, I'm so fed up with this. H...

covid-19 = lazy sellers

I ordered 6 items from separate sellers over a week ago, pricing between $100-$400 for each item. Of those 6 items only two have been sent. Two of them didn't even create a shipping label until yesterday...Whats so difficult?

Private Offer doesn't display accept button

A seller sent me a private offer. The only options I have are a "Review Offer" button and a "View Item" button.There is not button to accept the offer. When I click on either Review or View it takes me to the same page, which is the initial item's pa...

Canada Post: Shipments from and within Canada could be delayed

I've seen one package that took 12 DAYS to go from Toronto to a Toronto suburb. But mostly, I presume this will also apply to packages shipped to America and Western Europe. From BBC website:Stuck at home amid the virus outbreak, many Canadians are t...

Is international shipping still happening during the lockdown?

If you risk being an el cheapo right now and buy cheap stuff from China and other parts of East Asia, will you receive it or will it get stuck at the border customs?

Outstanding seller

I just purchased a used Microsoft Surface Pro 3 from a Candian seller on ebay.The price was outstanding. I was amazed when receiving the well boxed item just how excellent the quality was.It was like new really. I don't know what eBay's policy is on ...

Ive fallen into the twilight zone here. I need some help.

So recently my ebay account was restricted, ive held this account since 1998. I buy mundane stuff like bike parts, spare electronic parts to fix my various things. Im not buying rocket launchers, military stuff or anything that could even remotely be...

The tracking number provided from the Seller does not work.

First, the problem is that I choose the Economy International Shipping, but it ended up with EMS.Also, the tracking number does not work at all. I went to various tracking website, most of them cannot find the parcel. I already contact the seller, wa...

Global Shipping Calculator

I'm seeing an option in my watched items to calculate the shipping. The sellers are using Global Shipping and have their own rates which are much higher. Which are correct?Example of what I'm seeing.Item for Sale $300Shipping $100Calculated Shipping ...

What's the deal with shipping charges? Listing says free but at checkout it's showing $30-50 US

Trying to buy an xbox controller but every listing hits me with these enormous shipping fees. What is this **bleep**?

The 60 day limit on feedback is not long enough

The 60 day feedback limit is not long enough ,as ,products coming from china take much longer to arrive,and I have no option to send feedback .please change the time limit to a minimum of 90 days and lets see if that would do the trick. thanksBodobic...

A way to determine if shipping method is available (during covid19)

I've been browsing listings on ebay and shortly before the virus began, I ordered a product from near china, paid the seller told me the border wouldn't allow the item to go through and the seller believed it was because of covid19. Luckily I cancell...

Ebay code doesn't work?

Starting last night and even today whenever I go to ebay.ca there's a giant banner that tells me I can enjoy my next discovery with XXXXXXX (I'm not sure if I'm allowed to post the code here or not) and save $5 off $10 purchase, however it doesn't wo...

Am I Being Scammed?

Hello Everybody, I could use the advice of somebody with more experience and expertise with eBay than myself. Friday I bought this product: https://www.ebay.ca/itm/Kirkland-Minoxidil-5-Extra-Strength-12mo-Supply-Mens-Hair-Loss-Treatment-/264693370581...

Return policynot honored

The item was supposed to fit my vehicle and I checked and it was confirmed on the seller's check but id did not fit. Compatibility To confirm that this part fits your vehicle, please choose a vehicle from the "My Garage" list OR enter your vehicle’s ...

How would your resolve this issue with border closed?

I bought a stereo receiver from an American seller that only shipped to the USA. Luckily I live close to the border so I arranged for the pickup in the USA just before the border closed. As an aside, the seller forgot to ship the parcel in the first ...

Seller provided incorrect tracking number, now tracking says 'delivered' & eBay refuse to open case

Long story short, - My item has not arrived- Seller has provided an incorrect tracking number (has a different name and address after a bit of digging with my local post office)- Seller not responding to my messages to provide a correct tracking numb...

Digitnow135

Has anyone bought a Digitnow135 Scanner from seller in China ? They say that the item ships from Canada, and I want to confirm their shipping address, in case a return is required.

Hair locks of the Beatles, Elvis and Marilyn Monroe

In 2017 I bought a few "hair locks" that he was auctioning. I contacted seller and asked him where he obtained these and just how many of them did he have to sell? (as I was getting worried about their authenticity) He told me that he had inherited h...